Privacy Policy

Last Updated: February 3, 2024

Welcome to MateFate ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our application. Please read this policy carefully before using our services.

1. Information We Collect

1.1 Information You Provide

When you register and use our app, we may collect the following information:

• Account Information: Phone number, email address, username, password
• Profile Information: Nickname, profile photo, gender, age, height, occupation, bio
• Verification Information: Facial photos for identity verification
• User Content: Posts, photos, comments, and messages you share

1.2 Information Collected Automatically

When you use our app, we may automatically collect:

• Device Information: Device model, operating system version, unique device identifiers
• Location Information: With your permission, we collect geolocation data to enable nearby discovery features
• Log Information: Access times, browsing history, usage logs
• Network Information: IP address, network type

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing, maintaining, and improving our services
• Verifying user identity and ensuring account security
• Recommending potential matches based on your preferences
• Processing your requests and feedback
• Sending service notifications and updates
• Analyzing data to improve user experience
• Complying with legal requirements

3. Information Sharing

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• With Your Consent: When you explicitly agree to sharing
• Service Providers: With third-party vendors who assist in providing our services
• Legal Requirements: When required by law, legal process, or government authority
• Protection of Rights: To protect the rights, property, or safety of MateFate, our users, or the public

4. Data Storage and Security

We implement the following measures to protect your information:

• Encryption technology for data transmission and storage
• Access controls and authentication mechanisms
• Regular security audits and vulnerability assessments
• Employee confidentiality agreements and security training

Your information is stored on secure servers. We retain your information as necessary for business purposes and legal requirements. When information is no longer needed, we delete or anonymize it in accordance with applicable laws.

5. Your Rights

Subject to applicable laws, you have the following rights:

• Access: You can access and obtain a copy of your personal information
• Correction: You can correct inaccurate or incomplete information
• Deletion: You can request deletion of your personal information
• Withdraw Consent: You can withdraw previously given consent
• Account Deletion: You can delete your account at any time

To exercise these rights, please use the in-app settings or contact our support team.

6. Children's Privacy

Our app is intended for users 18 years of age and older. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected information from a minor, we will promptly delete such data.

7. Cookies and Similar Technologies

We may use cookies and similar technologies to provide and improve our services. You can manage cookie preferences through your device settings.

8. Third-Party Services

Our app may contain links to third-party services. These services have their own privacy policies, and we recommend reviewing them before use. We are not responsible for the privacy practices of third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updated policies will be posted within the app. For significant changes, we will notify you through app notifications or other means. Your continued use of the app constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• In-App: Profile → Settings → Feedback

We will respond to your request within 15 business days.